“I Help Business Becomes Successful”. Interview With Hr Specialist Gambling-Company
Editorial gamblingread.Contines a series of publications dedicated to various professions in the gambling industry. The hero of the second material was the hr director of one of the cis.
– howl long have you got into the gembling industry and what function is now fulfilling in the company?
– in essence, the function of eichar and the only recruiter in one person. For me, this is a single process, as you adapt, motivate and even dismiss people much easier when an employee know from the moment of receipt of the summary and the first interview. In general, in the field of hr / recruiting, we work for almost 10 years, in geplinning – about four.
– how to start a professional path?
– from the administrator in the international recruitment agency, then it was an external recruiter, after – recruiter in the product it company first without technical specialties, then with them and found (not technical specialties), after + technical and further – hr. In fact, there was no formal transition to a position – there was a turning point when it was necessary to make a decision, take the responsibility for himself and from the post of recruerter indepenently become eicra.
– what is included in your duties? How is the usual working day?
– responsibilities – a full cycle of recruitment from opening vacancies to the offper and a full hr cycle from onbuding before dismissal. Duties a lot, but there is always a place for creativity. The company supports any initiatives that will positively affect the business in general.
Standard working day i am building yourself. Morning start with myself, in the sense that you need to check social networks, sites with news. Next, i highlight 2-3 hours for dismissal resume, correspondense with candidates, destination interview. The second half of the day, dedicate more global tasks in the field of hr. But this separation conditional, since communication with employees, assistance in solving their issues is present in the working and inoperative time in the format of personal communication or correspondence.
Only in the usa in 2014 officially worked in gambling 350,000 people
– what is the difference between hr in the gembling industry from other spheres?
– gambling-industry – a special niche, and specialists in it really differ from others. In connection with the specifics of the business, act often quickly, be able to make important decisions in a short time. Due to this, mostly specialists are not "process books", but "heldings" – are aimed at the final result and think the results, this refers to any positions. Also here is the minimum of bureaucracy, which allows you to constantly search for and find new tools for digitalization and automation by the manual.
– you have experience in hiring foreign specialists? What are their key differences from employees from russia and ukraine?
– experiened work with english-language applicants, it’s as a personal challenge. When conduting an interview in a non-standard language, it is a bit more difficult to select the right words, as well as to fele character and soft skill candidate. To understand your candidate, you need a little more time. I don’t see the difference in employees from russia and ukraine, all goals are the same. Natives have a more mature approach, the understand better, which specifically want and more openly express what they are looking for. Perhaps now the situation has changed, but about 4 years ago, when the natives understood that they were not enough, they felt that the game on their side was more confident.
– as the approaches and ways of hiring people changed over the years over the past 10 years? What changes to wait in the coming years?
– more sources appeared to search for specialists, the sites themselves become better, a new functionality appears, which really saves time. For example, online chat with a candidate on rabota.Ua. I am not an amateur to call candidates, as you need to go to the negotiation, which distracts, and the online chat allows you to clarify the necessary parts in the correspondence format with a candidate and solve other tasks in parallel. I think that the more and more needful and useful tools for automation will continue to appear. And it pleases.
– what channel search channels you use? What works most effectively?
– it all depends on the specifics of the position. Standardly for development and top positions – it is djinni. Dou is more suitable for searching for marketers, the telegram channels work well for them. Linkedin either no one has canceled. Work with it takes more time, but to search for rare specialists is still a good tool. For novice specialists – job sites remain relevant. And of course, the recommendations of employees work very well.
– what gives the most problems when hiring employees?
– niche specifics – not all applicants want to work in gembling. And the inability to openly designate the product over which it will be necessary to work. For example, in the description of the vacancy.
– how big is the teaching frame in gambinning and why?
– we have a small teaching. Basically, in support service and then for the most part due to internal rotation: the growth of employee skills and, accordingly, transfer to a higher position.
– what are the main problems you see now when looking for new people?
– it’s difficult to find specialists when it is critical that the candidate has a relevant experience in niche, since no one has been publicly gembling the company in the profile does not indicate due to nda.
– if a person wants to work in the gembling industry, how to get there?
– many begin with support services, because it is there that the product itsale can be as well as wellf, and the audience.
– salary for specialists in online casino differ from similar in other areas?
– yes, mostly differ in the most side for the same posts. At the same time, for technical specialists engaged in developing, the market price does not depend on the niche.
– recruitment implies a lot of communication with people. There are moments of burnout and fatigue from people? How to fight this?
– of course, such moments are. It helps the ability to switch between tasks and a change in the situation. If i feel that i am emotionally not ready for communication, i switch to analytical work, learning or developing something new. Also helps to change the situation – go beyond the city on the weekend, spend time with close people in a narrow circle.
– what are the main advantages and cons of your profession? What is the most difficult and that it charges the strongest?
– pluses are communication with experts from different professional areas, with interesting people. The opportunity to help both a specialist and business becomes better and more successful. The ability to act erasely, creating, reservation or invent various features, the introduction of which facilitates certain processes. Drives people, non-standard tasks, freedom of action and the opportunity to invent something new.
Of the minuses – the work is quite stressful, given a niche, everything is often "yesterday". At the same time, solving the task of business should not be forgotten about the human factor. Even if you feel inside in a state of stress, then when communicating with employees you need to know how to forget these emotions and switch to positive. It was very difficult, of course, the first dismissal of the employeee. This is what is remembered forever. Now the dissisal of the employee is the door to something better for him. The ability to beautifully and properly say goodbye – the skill is made.
– and for what most often you dismiss people and how to do it right?
– for the most part for the lack of results in. Dismissal should always be correct, conduced by the leader or threesome (employee – head – hr). Be surgue the reassons for disissal.
– what is better: newcomer without experience with burning eyes or employee with experience?
– idealy, a person with experience and burning eyes.
– in your work more negative or positive emotions, routine or creativity?
– of course positive emotions, i can even find them in the most stressful situations. Rutin and creative – 30 at 70. I try to facilitate my life and find ways how to cut rutin, i love to automate the processes – for me it is part of creativity.
– what advantages shld have hr for efficient work?
– performance, stress resistance, flexibility, creativity, tolerance, ability to take responsibility and recognize errors.
– how much will the average earn hr? What makes its income – a fixed part, awards for the hired specialist, something else?
– in my case, the position combines and recruiting, and hr, so it makes no sense to make a bonus for the hired specialist – i am looking for people for my own company. If the company has a recruitment department, which is exclusively searching and selected, then yes, the bonus for the hired employee must be paid after the given candidate passed a trial period. So the recruiter will be intended in a quick adaptation of the novice and will help him.
The eichard premium must be, butout binding to time – exclusive: i developed and implemented a new feature, i introduced a tool to automate any routine tasks and t.D. The salary plug, of course, standard depends on the level of position, achievements, work and impact on business – from 1500 to 3500.E. Yes, the scope is large, but the position in different companies implies different roles.
The oldest gambling institution of monaco – casino monte carlo
– what is considered invalid in the profession?
– dislike for people, unwillingness to understand the business in which you work and which helps develop thanks to constant work with staff. Primary, but discipline is very important both for eichar, and for any supervisor and thymlid.
– as a family, close and friends relate to your work?
– excellent, because for the most part no one knows the field of activity of the company. And those who know, have a neutral attitude to niche.
– you yourself play gambling?
– rarely and pure to test the product of your company. Like, but not to such an extent to spend your free time for playing. I am normal to the gambling industry, business as a business.
– was the experience of the game in the land casino?
– yes, but also pure for the sake of interest. Was in one of the oldest casinos in monaco. To go there and not to play it would be stupid. Madly colorful place and pleasant atmosphere.
- "I donl feel a member of the conscience for a very long time.". Interviewe with a former employee of a call center online casino
- "For a conspiracy with a croupier, a 5-minute player". Interview with the former terrestrial casino dealer in russia. Part 2
- "The lattice was at the entrance, they allowed only their". Interviewe with a former employee of the illelgal hall of slot machines
- "Usually deceive drunk customers". Shock interview with the former terrestrial casino dealer in russia. Part 1
- "Poker is my love for life". Interview with the director of the poker club "casino sochi" arthur voskanyan
- "We love to give players a choice". Interview with the director of the company 2by2 gaming
- "First, customer issues are solved, then everything else". Interview with manager online casino redstar
- "The main investment in my life is a ludomania". Interview with affair and streamer shamil slotshunter ponomarev
- "I am a very gambling person who can not stop". Interview with the glamna zone "krasnaya polyana" kushnirenko elina
- "The most important thing is the ability to communicate with people". Interviewment of the gambling zone "krasnaya polyana" dmitry anfinogen
- "As a player i am a fish, like a webmaster – more success". Interview with webmaster strij
- "We are going to offer exactly what gemblings are waiting for". Interview with the head of the business development department in fugaso
- "For example, i want to make the sphere more transparent". Interview with the owner of the casino "general"
- "In the plans of endorphina remain true to its independence". Interview with the head of the marketing department of the czech studio
- "Need more gold!»interview with the creator of affgambler